Privacy Policy

Last updated: 01/2026

This Privacy Policy describes how ADPlus Digital (the "Site", "we", "us", or "our") collects, uses, and discloses personal information when you visit adplusdigital.com (the “Site”), use our services, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including website visitors and clients.

By accessing or using the Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The updated version will be posted on the Site with a revised “Last updated” date

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing details (excluding full payment card data)
  • Project briefs, files, messages, and other information shared during communication

Providing certain information may be necessary to use our Services.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser and device information
  • Pages viewed and actions taken on the Site

This information is collected using cookies and similar technologies.

Information from Third Parties

We may receive information from third-party service providers, such as:

  • Payment processors (e.g. Stripe)
  • Analytics providers
  • Cloud hosting and communication tools

We do not store full payment card details. Payments are processed securely by third-party providers.

How We Use Your Information

We use personal information to:

  • Provide and deliver our Services
  • Communicate with you regarding projects, support, and updates
  • Process payments and invoices
  • Improve our Services and Site functionality
  • Comply with legal obligations
  • Prevent fraud and unauthorized activity

Cookies

We use cookies to operate and improve the Site, analyze usage, and enhance user experience. You can control or disable cookies through your browser settings, though some features may not function properly.

How We Share Information

We may share personal information only when necessary:

  • With service providers who assist in operating our business (e.g. payment processing, hosting, analytics)
  • To comply with legal requirements or enforce our terms
  • In connection with a business transfer or restructuring

We do not sell personal information.

Data Security and Retention

We implement reasonable technical and organizational measures to protect personal information.

No method of transmission or storage is 100% secure.

We retain personal information only as long as necessary to provide Services, meet legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Data Transfers

Your information may be processed outside your country of residence, including the United States. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Contact

If you have any questions about this privacy notice, please contact us at:

[email protected]